- Sabrina Suman, Polytechnic in Rijeka
- Ivan Pogarcic, Polytechnic in Rijek
This paper presents an overview of terms, concepts, trends and technologies that are relevant to today’s business. It describes the basics of data and information integration and flow in a company through a central ERP system with concepts of CRM and SCM. The emergence of big data as a tributary of a huge number of often unstructured data from different sources can become a central problem or opportunity for advancement and achievement of competitive advantages of a company. Ignorance of key figures and/or the non-acceptance of new business conditions, new technologies and possible deployment solutions are the main reasons for non-productivity and poor business performance. To demonstrate the dynamics of appearance and popularity of terms, concepts, trends and technologies this paper offers a tabular overview of the frequencies based on the data from 3 global databases. Meta analysis shows the expected future development of analytical trends and technologies. This paper is intended for those who lead, run and participate in projects of implementation of large software systems, dealing with quality management of business, or want to understand the complexity of this area and the future directions of development.