GENERAL CHANGES AS A CONDITION OF INCREASING THE EFFICIENCY OF PUBLIC ADMINISTRATION – THE CASE OF THE TAX ADMINISTRATION

Category: Izvorni znanstveni članak 
DOI: https://doi.org/10.2507/IJVA.2.2.1.29

  • Mario Hak, Tax Administration in Pozega
  • Vjekoslav Pišmiš, student Polytechnic in Pozega
  • Hrvoje Budić, Polytechnic in Pozega
Abstract:

Efficiency has long played a central role in the contested terrain of public administration values. This paper analyzes the existing business processes and explores how to determine the optimal model of business processes in the Tax Administration. The goal of this model of bussines is to increase business efficiency and reflecting on all users of the Tax Administration.

Hak

Keywords:

Public administration, efficiency, business process, reorganization

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